Toys R Us FAQ

Shipping & Returns Policies

Payment Options

Discount Policies

Customer Service Features

Financing Options

Rated 4.1 - 34 reviews

About Toys R Us

Toys R Us is a major toy stores company operating the e-commerce site toysrus.com. Toys R Us sells its products and services in the toy stores vertical, offering discounts and promo codes to its customers infrequently. Toys R Us is very well-regarded among shoppers on Knoji, with 34 ratings and an average rating of 4.1 stars. Toys R Us scores very highly compared to other brands in the toy stores industry, providing 14 e-commerce features to better serve its customers.

Toys R Us' Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Maybe
It appears that Toys R Us may not offer free returns & exchanges currently. Read full answer >>
Free Shipping:
Yes
Toys R Us offers free shipping on all qualifying orders. Get free delivery on your order from Toys R Us, program exclusions apply. See details on their free shipping policy page. Read full answer >>
International Shipping:
Maybe
It appears that Toys R Us may not offer international shipping currently. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Maybe
It appears that Toys R Us may not accept debit & prepaid cards currently. Read full answer >>
Paypal:
Maybe
It appears that Toys R Us may not accept PayPal currently. Read full answer >>
Apple Pay:
Yes
Toys R Us accepts Apple Pay for qualifying orders and customers, according to their Apple Pay policies. See policies and program details on their Apple Pay support page. Read full answer >>
Google Pay:
Maybe
It appears that Toys R Us may not accept Google Pay currently. Read full answer >>
Discount Policies
Black Friday Ad:
Maybe
It appears that Toys R Us may not offer Black Friday ad currently. Read full answer >>
Cyber Monday Ad:
Maybe
It appears that Toys R Us may not offer Cyber Monday ad currently. Read full answer >>
Military Discounts:
Maybe
It appears that Toys R Us may not offer military discounts currently. Read full answer >>
Official Coupons Page:
Yes
Toys R Us offers their own coupons and promotions page on their website. Check the official Toys R Us coupons page for the latest offers directly from Toys R Us Read full answer >>
Student Discounts:
Maybe
It appears that Toys R Us may not offer student discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that Toys R Us may not offer senior discounts currently. Read full answer >>
Birthday Discounts:
Yes
Toys R Us offers a birthday discount program. Get special discounts, free items, and coupons on your birthday at toysrus.com. See program details on their birthday discounts page. Read full answer >>
Price Matching:
Yes
Toys R Us has a price matching and price adjustment policy. Get discounted pricing from Toys R Us if you find a lower price on another website. See program details on their official price matching page. Read full answer >>
Competitor Coupons:
Maybe
It appears that Toys R Us may not accept competitor coupons currently. Read full answer >>
Coupon Stacking:
Maybe
It appears that Toys R Us may not allow coupon stacking currently. Read full answer >>
Customer Service Features
Money-back Guarantee:
Yes
Toys R Us offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. Read full answer >>
Gift Cards:
Yes
Toys R Us offers gift cards and discounted gift cards during special promotional events. Find gift cards for Toys R Us. with their gift card program. See policies and program details on their gift cards page. Read full answer >>
Loyalty Programs:
Maybe
It appears that Toys R Us may not offer loyalty programs currently. Read full answer >>
Customer Reviews:
Maybe
It appears that Toys R Us may not offer customer reviews currently. Read full answer >>
Financing Options
Affirm Financing:
Maybe
It appears that Toys R Us may not accept Affirm financing currently. Read full answer >>
Afterpay Financing:
Maybe
It appears that Toys R Us may not accept Afterpay financing currently. Read full answer >>
Klarna Financing:
Maybe
It appears that Toys R Us may not accept Klarna financing currently. Read full answer >>
Bread Financing:
Maybe
It appears that Toys R Us may not accept Bread financing currently. Read full answer >>
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